Friday, May 14, 2010

Thank You for Calling Cherlapally

On May 11th, Radiant Info Systems announced that prisoners from the central jail at Cherlapally, Hyderabad were to be trained to handle BPO operations. The jail authorities finally had some positive news to share.

http://timesofindia.indiatimes.com/india/India-to-get-first-BPO-behind-bars/articleshow/5919218.cms

What is probably either a CSR initiative or a cost-cutting move for the BPO company is seen by the British media as confirming something more sinister that they have kept alluding to from time to time. The British tabloids have reported for years that their citizens' information is not safe in the hands of Indian BPO workers and this adds to that narrative.

http://www.timesonline.co.uk/tol/news/world/asia/article7124634.ece
http://www.telegraph.co.uk/news/worldnews/asia/india/7715365/Call-centre-firm-to-employ-Indian-prisoners.html

In the quest for the least operating costs, the condemned possess a USP that can only be topped by slavery.

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